Online Reputation Management


Your online reputation is your image on the internet and online reputation management is about improving or rebuilding your brands image online. This is done by countering, weakening or even sometimes eliminating negative material online about your business by defeating it with more positive material to overall improve your credibility online and ensure potential customer trust you.

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Why Is Online Reputation Management Important To My Business?

What people say about your company online has become the single most important factor when it comes to your company’s quality, reliability and skill. It does not matter which business sector you are in, be it a dentist or a carpet cleaner; what people read online will be fundamental in whether or not they do business with you. In Nielsen’s most recent global trust in advertising study 66% of consumers said they trust online reviews from strangers when making purchase decisions. So if you ignore your online reputation you could be missing out on huge amounts of business just because Joe Bloggs had one bad experience with you and decide to post about it online.


Can't I Just Delete The Negative Comments?

Unfortunately, no one can just wave a magic wand a remove all the bad comments online. Things posted about your business online are there to stay whether it be good or bad. However, if comments are managed correctly and efficiently the damage to your business can be limited and most likely completely removed.


How Can Reflex Help My Online Reputation?

Let’s face it no business in the world can please everybody and at some point someone is going to write something negative about you online.  How you choose to respond to it though is what will affect your reputation. This is where we come in. We manage both negative and positive comments about your business online to ensure your business is seen in the bestpossible light. We can monitor your business across the internet as well as social media to make sure you have a great reputation online and make customers trust in you right from the start!

Create Positives From Negatives


Manage Your Online Reputation - Let Reflex Take Control


Don't allow your business to become a victim of negative reviews. With an increasing amount of people looking to online reviews for reassurance about your products or services, it has never been more important to ensure that your online profile is as squeaky clean as possible. Get in touch to see how we can help today.

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